Leadership Training and Workforce Development Courses
Our Trainings & Workshops
As a business owner, you’re an expert on what you do. We’re the experts on the how and why. Business improvement is who we are, what we do and what we’re passionate about, and we believe investing in the development of your team is the key to long-term success, growth, and customer satisfaction.
Business Improvement Group aims to be the premiere workforce development partner for Alaska organizations while demonstrating measurable outcomes to your business goals. We offer a wide range of workforce development courses, training programs, leadership seminars, process development workshops, and more to help equip you and your team with the necessary tools and certifications to help you boost efficiency, maximize performance, and increase value.
Reach out to us for our full agnostic and context driven course catalog and to learn more about our enterprise workforce development and training programs. Our first-class instructors seek to provide the fullest spectrum of business training available with courses geared toward your business’s specific needs.
Leadership & Workforce Development
Grow into the leader you’ve always envisioned and see your team grow. We offer a variety of classes geared toward developing your workforce and empowering business owners, executives, and other leaders who spearhead your team.
Example Training Courses:
- Five Voices Boot Camp
- 1-on-1 Leadership Coaching
- Initial Team Performance Evaluation Workshop
- Organization Growth Plan Assessment
- 2-Day Servant Leadership Seminar
Process Excellence
Reduce waste and maximize productivity with courses geared toward developing better processes for your business. We teach the Lean Six Sigma method and offer workshops to help you identify areas with the most growth potential.
Example Training Courses:
- Lean Six Sigma Belt Certifications
- Process Mapping Workshop
- Value-Stream Mapping Workshop
- Lean Accounting
- Kaizen Events
Project Management
Organize your team and execute projects with confidence. Project management classes take you through each step of successful project management so you can meet objectives with excellence and provide more value to customers.
Example Training Courses:
- PMI-CAPM/PMP Exam Prep
- Agile Project Management
- Programs, Portfolios, and PMOs
- Kanban Workshop
- Organizational Project Maturity and Improvement
Information Technology
Develop a plan for effectively utilizing technology and protecting your business’s data. Our IT classes provide you with a foundation on how to experience a digital transformation that takes your team and processes to the next level.
Example Training Courses:
- IT Risk Management & Compliance
- IT Cybersecurity 101
- Advanced IT Service Management
- ITIL V3 Foundations
- HIPPA Policy Workshop
General Management
Build a strong foundation for your management team and empower them to be effective leaders in the workforce. General management workshops provide the most essential skills for business success and professional growth.
Example Training Courses:
- Meeting Facilitation Workshop
- High-Performance Team Building
- Communication Management
- Value Proposition Workshop
- Lean Performance Management
Disciplined Agile
Disciplined Agile is an agnostic approach that focuses on the decisions you need to consider, the options available to you, and the trade-offs associated with these options. It shows you how to effectively combine strategies from Scrum, Kanban, Safe®, and many other approaches to effectively manage a wide range of initiatives and deliverables. This agile toolkit is PMI endorsed as their solution for agile deployments, as both a tactical methodology and at scale. Organizations that adopt Disciplined Agile go to market sooner, deliver value faster and make their customers happier. This robust approach to agile is context driven and offers business solutions within IT and business operations. Project teams will learn how to pivot during times of change with minimal impact to the project and the business deliverables.
Example Training Courses:
- Disciplined Agile Scrum Master -DASM
- Disciplined Agile Senior Scrum Master-DASSM
- Disciplined Agile Coach-DAC
- Disciplined Agile Value Stream Consultant-DAVSC
Our Trainers
Chastine Lynch
DAVSC, DAC, DASSM, PMP, SSBBP
As the founder of Blue Ink and Solutions Consultant, Chastine is a dynamic, transformational leader with extensive history of driving full lifecycle of complex technical projects in both the public and private sector, consistently producing high-quality deliverables on time and within budget in demanding, fast paced PMO environments. She consistently strives at forging strong relationships with customers to identify and meet their specific needs.
As the founder of Blue Ink and Solutions Consultant, Chastine is a dynamic, transformational leader with extensive history of driving full lifecycle of complex technical projects in both the public and private sector, consistently producing high-quality deliverables on time and within budget in demanding, fast paced PMO environments. She consistently strives at forging strong relationships with customers to identify and meet their specific needs.0
Luann Piccard
PMP, Associate Professor & Chair, Master of Science Project Management Department at University of Alaska Anchorage
LuAnn Piccard is passionate about developing next-generation project management leaders and professionals seeking to enhance and expand career opportunities through professional development and higher education. Students and graduates appreciate and benefit from the depth, relevance and breadth of Ms. Piccard’s seasoned executive experience, transforming the learning environment into rigorous, positive, collaborative and applied experience.
In addition to academia, Ms. Piccard has over 20 years in technology-sector project and portfolio management, including 10 years as a senior executive for Hewlett Packard, Agilent Technologies and Advanced Energy Industries, where she led complex, profitable, and cross-functional businesses serving customers worldwide. She has also traveled extensively and lived internationally. Ms. Piccard credits professional success to collaboration with diverse, engaged, customer-centric program and project leaders globally.
Ms. Piccard, proud PMI and PMI Alaska Chapter member, volunteer, and PMP since 2007, served as director and chair for the PMI Global Accreditation Center for Project Management Education Programs, responsible for project management academic program accreditation and quality assurance worldwide.
Inspired by community engagement, Ms. Piccard is well-versed in the balanced strategic and fiduciary responsibilities of board governance partnered with executive and operational leadership, and has served as volunteer director for 11 different nonprofit boards including 10 years as an officer and director for Habitat for Humanity of Anchorage.
Ms. Piccard is distinguished by an ability to articulate an envisioned future, identify stakeholder-centric opportunities made real by engaging and collaborating with people, fostering a bias to action, and crafting foundational, adaptable management processes. Ms. Piccard strives to create a culture of continuous learning that emphasizes agility, innovation and accountability. Her approach is marked by contagious enthusiasm, passionate belief in people and possibilities, and inspiring new ways of thinking, with courage to embrace challenges.
Ms. Piccard holds BS and MS in Engineering/Product Design from Stanford University and a Lean Six Sigma Green Belt.
Matthieu Ostrander
Matt has over a decade of experience in project management, continuous improvement, software engineering, and data analytics. He has used his experience in technology to streamline the portfolio management process for several organizations, and is experienced in using a variety of tools and methods to minimize redundancy, ensure the collection of accurate project data, and build robust repositories of institutional knowledge. Matt spent three years working at Alaska Native Medical Center with Southcentral Foundation where he managed numerous process improvement projects across outpatient specialty clinics before moving to Providence Alaska, where he manages the region’s project management and continuous improvement project portfolio. In addition to holding a degree in Economics, Matt is a Lean Six Sigma Black Belt and Certified Professional in Healthcare Quality.
Find Out More
Our classes and trainings are customized to your business. We tailor our offerings to your location and business model, and we can work with your HR and supervisory team to help manage your workforce training. All of our courses are instructor led and are offered in-person, virtual, or hybrid.